F.A.Q.

Unfortunately we are not able to accept payment at the physical location. Customers are required to purchase through our website and pickup when the order is ready for collection.

It will take roughly 4 - 12 hours for order to be ready for collection.

We are located at T5/ 361 Docklands Drive, Docklands, Victoria, 3008.

It takes 1 - 3 business days for express post and 3 - 6 business days for standard post to be delivered to your door.

*Please note there might be delays due to impacts from COVID-19.

Sometimes after using your device for a short while there may be something you don’t like. Therefore ManMade Cycle can certainly assist you with returning the device and helping you find something more suitable if returned within 30 days of purchase.

*Please note:

Initial shipping costs are not refundable and will be deducted from the refund for change of mind refunds. For customers who chose free shipping, a shipping cost of $14.95 ($39.95 for iMac) will be deducted from the refund. We are happy to waive this shipping cost should you choose a direct exchange or store credit to be used towards your next order.

For more info, kindly refer to Returns and Warranty

Kindly contact us at info@manmadecycle.com.au and quote your order number and faults. Please include as much info as possible to ensure our friendly staff member able to resolve it in the shortest time possible.

Your warranty is 365-days from the day of purchase.