If you no longer have your iPhone, iPad or iPod touch

If the steps above weren't completed and you no longer have your device, use these steps:

  1. Sign out of iCloud. 
    • If you're using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
    • If you're using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.
  2. If you're using iCloud and Find My [device] on the device, sign in to iCloud.com/find or the Find My app on another device, select the device and click Erase. After the device has been erased, click Remove from Account.