1Y Basic Onsite to 5Y ProSpt

Upgrade from 1-Year Basic Onsite to 5-Year ProSupport for Latitude Series

We understand the importance of your business continuity and the need for reliable and timely support for your Latitude laptops. In light of this, we are pleased to offer an upgrade from our standard 1-Year Basic Onsite Service to our premium 5-Year ProSupport service. This upgrade is applicable for our Latitude series including the 5310, 5410, 5320, 5530, 5420, 5421, 5520, 5530, and 5330 models.

Key Features of the 5-Year ProSupport Service

• 24x7 direct access to ProSupport engineers: Our ProSupport engineers are committed to solving your most complex problems swiftly and effectively, at any time of the day.
• Next business day onsite service: In the event that your issue cannot be resolved remotely, our ProSupport engineers will be at your doorstep the next business day to fix your problem.
• Proactive alerts: Our ProSupport service provides proactive alerts to help you stay ahead of issues, reduce downtime, and keep your business running smoothly.
• Single point of contact for project management: With our ProSupport service, you will be assigned a dedicated case manager who will manage your issue from start to finish, providing regular updates and ensuring your complete satisfaction.

Benefits of Upgrading to 5-Year ProSupport Service

Upgrading from the 1-year Basic Onsite Service to the 5-year ProSupport Service provides your business with numerous benefits. The extended warranty period provides peace of mind, knowing that you have a longer period of support. The direct access to ProSupport engineers means you get quicker solutions to your problems. Additionally, the onsite service ensures that no matter the issue, we have you covered. Finally, the proactive alerts help prevent issues before they can affect your business. Our goal is to provide you with the highest level of service to ensure your Latitude laptops are always performing at their best.