3Y ProSpt to 3Y ProSpt 4H

Extended 3Y ProSupport to 3Y ProSupport 4H for PowerEdge R640

Our product offering expands on the already robust 3Y ProSupport service by extending it to include the 3Y ProSupport 4H for the PowerEdge R640. The extended support service has been carefully designed to enhance your experience with the PowerEdge R640, providing you with increased support and response times.

Features of the 3Y ProSupport 4H for PowerEdge R640

This enhanced service offering provides a range of additional benefits, which include:

• 24x7 Direct Access to ProSupport Engineers: Our experienced ProSupport engineers are available 24/7 to provide you with expert assistance and troubleshooting should any issues arise with your PowerEdge R640.
• 4-Hour Hardware Dispatch: In the event that hardware issues cannot be resolved remotely, our support team will dispatch replacement hardware within four hours, minimizing downtime and ensuring your operations continue smoothly.
• Proactive Monitoring: Through our proactive monitoring service, potential issues can be identified and addressed before they become critical, helping to maintain the optimal performance of your PowerEdge R640.
• Comprehensive Issue Resolution: Our service includes comprehensive issue resolution, from identifying and diagnosing the problem to implementing the solution, all managed by our expert ProSupport team.

Benefits of Upgrading to 3Y ProSupport 4H

Upgrading your support from 3Y ProSupport to 3Y ProSupport 4H for PowerEdge R640 offers several key benefits:

• Minimized Downtime: With 4H hardware dispatch, any hardware issues can be resolved swiftly, reducing downtime.
• Improved Efficiency: Proactive monitoring allows for potential issues to be identified and resolved before they impact productivity, improving overall efficiency.
• Reliable Support: 24/7 access to our ProSupport engineers ensures reliable, expert assistance when you need it.
• Peace of Mind: Comprehensive issue resolution provides peace of mind that all issues will be thoroughly addressed by our expert team.

For a seamless, efficient, and reliable service experience, consider upgrading your 3Y ProSupport to the 3Y ProSupport 4H for PowerEdge R640.