3Y ProSpt to 3Y ProSpt PL 4H

Introduction

Experience an enhanced level of support for your PowerEdge R640 with our upgrade from 3-Year ProSupport to 3-Year ProSupport Plus with 4-Hour Onsite Service. This upgrade offers a comprehensive suite of services that goes beyond your basic warranty to ensure your enterprise-level server operates with minimal downtime.

What is ProSupport Plus?

ProSupport Plus is Dell's premium support service, offering complete protection for your PowerEdge R640. This service accelerates resolution and minimizes effort with a dedicated technical account manager who provides personalized, proactive support.

Included Services

• 24x7 direct access to ProSupport engineers who provide help for hardware and software challenges
• 4-hour onsite service after remote diagnosis, ensuring a quick resolution to your hardware issues
• Single resource for hardware and software issues, providing seamless support experience
• Proactive alerts for issues related to firmware and software for proactive resolution

Benefits of Upgrading to ProSupport Plus

Moving up to ProSupport Plus provides you with the most complete support service available from Dell. It offers:

• Improved productivity: With faster response times and quicker problem resolution, your server downtime is reduced, improving your business productivity.
• Enhanced efficiency: The single point of contact for both hardware and software issues streamlines the support process.
• Peace of mind: The proactive support and predictive analysis for hardware and software reduces the risk of downtime, giving you peace of mind.

Why Upgrade?

Upgrading to ProSupport Plus provides your enterprise with a higher level of support that is designed for the complexity and growth of your business. Experience the full potential of your PowerEdge R640 with our 3-Year ProSupport Plus with 4-Hour Onsite Service upgrade.