What Happened to Mobile Monster? Melbourne’s Top Trade-In Brand May No Longer Be Keeping Up
Our Experience: Testing the Process with an iPhone 11 Pro Max
To understand the current Mobile Monster process, our team submitted an iPhone 11 Pro Max using their trade-in system.
Here's how it went:
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📦 Device Sent: Monday
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📬 Confirmation Email Received: 21 May 2024
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⏳ Promised Assessment Time: 3–5 business days
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🔁 Follow-Up Emails Sent: 30 May 2025 and 3 June 2025 — no response
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📭 As of 13 June 2025: No assessment offer received
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✅ Inbox & spam folders thoroughly checked
Despite what appeared to be a straightforward process, we received no communication beyond the initial confirmation.
📸 Screenshots of the Experience
Below are screenshots showing the email confirmations, follow-ups, and timeline for transparency:
How ManMade Cycle Does It Differently
At ManMade Cycle, we’ve built our trade-in process to prioritise speed, transparency, and accountability. Here's how we compare:
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🕒 Guaranteed assessment within 8 business hours — or your money back
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🔄 Transparent, step-by-step communication throughout the process
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📧 Average email response time: 1 business day, maximum 2 days
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💰 Price Match Guarantee — we'll match genuine trade-in quotes
No guesswork. No delays. Just a modern, customer-first experience.
Why Wait Weeks? Get Paid Fast and Fair with ManMade Cycle
If you're tired of waiting days—or even weeks—for a simple trade-in assessment, it's time to switch to a service that respects your time.
Trade in with ManMade Cycle for a faster, fairer, and more reliable experience.
