How to Factory Reset a Windows Device (Windows 10 and Windows 11)

This guide shows the recommended and easiest way to erase a Windows device before selling, returning, or giving it away.

⚠️ Before you start (important)

• This will permanently erase all data, please backup your data before proceeding. 

• Make sure:

  • The device is plugged into power

  • You have internet access

  • You’ve backed up any files you need

✅ Recommended Method: Reset from Settings

Use this method if Windows can still start normally.

Step 1: Open Reset Settings

1. Click the Start menu

2. Open Settings

3. Go to System

4. Select Recovery

Step 2: Start Reset

1. Under Reset this PC, click Reset PC

2. Choose Remove everything

Step 3: Choose how Windows is reinstalled

You will be asked how to reinstall Windows:

• Cloud download (recommended)

  • Downloads a fresh copy of Windows

• Local reinstall

  • Uses existing files on the device

👉 Cloud download is recommended if available.

Step 4: Confirm and reset

1. Review the summary

2. Click Reset

The device will:

• Restart automatically

• Erase all data

• Reinstall Windows

⏳ This may take 30–90 minutes.

Step 5: Stop at the setup screen (important)

When finished, you’ll see the Windows setup / region selection screen.

👉 Do not sign in again

If returning or selling the device:

• Power it off at this screen

✅ The Windows device is now factory reset and ready.